Our Response to the Coronavirus Situation
What to Expect from Vital Consular
While we are still working through during the current period, there may delays to your order due to Embassies closing and re-opening at different times. Please ask a team member for the most up-to-date information.
As the Coronavirus (COVID-19) situation continues to cause uncertainty around the globe, we wanted to update you on progress in terms of document legalisation.
We have been available to assist our customers throughout this pandemic and continue to do so. With the re-opening of most of the Foreign Embassies and some governmental departments which our processes rely on, things are definitely starting to improve.
Whilst we continue to have some of our team working from home, we have continued to increase the number of staff members available to handle the number of queries we are receiving. Our office opening hours however remain 9:00am to 5:00pm Monday to Friday for the foreseeable future. Some delays to our advertised services remain, though we continue to update our customers and do all we can to minimise these as much as possible.
Non-UK documents are still dependent on the lockdown situations across the globe and we are closely monitoring the situation with our colleagues in the various countries we service. If you would like a document legalised and would like to know more about time scales at the current time, please get in touch.
The Foreign and Commonwealth Office (FCO) in Milton Keynes currently remains closed to individuals and is still accepting business-only applications. Whilst we are able to provide this service, we are unable to offer our same-day Urgent service so please bear this in mind before placing an order.
Our London team is now partially operating once again, though our office remains closed. This has allowed us to begin submitting documents for legalisation for China, which can only be handled in-person. We are continuing to see increased numbers of legalisation requests and things returning to normality in terms of movement. Whilst this is a positive, we are remaining in close contact with Embassies and monitoring any changes day by day in order to keep you as informed as possible.
Thank you for your continued support. The entire staff at Vital wishes you the best of health during the next few weeks and months.